feat: 意见反馈的实现

App.vue

@@ -1,5 +1,5 @@
 <script setup>
-import { onLaunch, onShow, onHide } from "@dcloudio/uni-app";
+import { onLaunch, onShow, onHide, onLoad } from "@dcloudio/uni-app";
 import { checkPhone } from "@/manager/LoginManager";
 import { goLogin } from "@/hooks/useGoLogin";
 import { goHome } from "@/hooks/useGoHome";

components/CreateServiceOrder/styles/index.scss

@@ -1,15 +1,5 @@
-.create-service-order {
-  // margin-left: 12px;
-  // margin-right: 12px;
-}
-
 .create-service-wrapper {
-  // box-sizing: border-box;
   padding: 12px 0;
-  // background-color: #eff6fa;
-  // box-shadow: 2px 2px 10px 0px rgba(0, 0, 0, 0.1);
-  // border-radius: 4px 20px 20px 20px;
-  // border: 1px solid #fff;
 }
 
 .order-header {
@@ -116,7 +106,7 @@
 }
 
 .order-button {
-  width: 280px;
+  width: 300px;
   height: 42px;
   background: linear-gradient(90deg, #ff7e00, #ffba00);
   color: #fff;

components/Feedback/index.vue

@@ -0,0 +1,140 @@
+<template>
+  <view class="create-service-order">
+    <view class="create-service-wrapper">
+      <view class="order-header">
+        <text>反馈意见</text>
+      </view>
+      <view class="order-content">
+        <view class="detail-item">
+          <text class="detail-label">联系电话：</text>
+          <input
+            v-if="!isCallSuccess"
+            class="detail-input"
+            placeholder="请填写联系电话"
+            v-model="contactPhone"
+          />
+          <text v-else class="detail-value">{{ contactPhone }}</text>
+        </view>
+        <view class="detail-item">
+          <text class="detail-label">意见内容：</text>
+          <textarea
+            v-if="!isCallSuccess"
+            class="detail-textarea"
+            placeholder="请输入反馈意见"
+            v-model="contactText"
+          />
+          <text v-else class="detail-value">{{ contactText }}</text>
+        </view>
+
+        <button
+          v-if="!isCallSuccess"
+          class="order-button submit-button"
+          @click="handleCall"
+        >
+          立即提交
+        </button>
+
+        <button v-else class="order-button look-button" @click="viewWorkOrder">
+          查看意见
+        </button>
+      </view>
+    </view>
+
+    <view class="footer-help">
+      <image src="./images/icon_volume.png" class="help-icon"></image>
+      <text class="help-text">朵朵收到您的意见将第一时间为您处理!</text>
+    </view>
+  </view>
+</template>
+
+<script setup>
+import { ref, onMounted, nextTick } from "vue";
+import { SCROLL_TO_BOTTOM } from "@/constant/constant";
+import { createWorkOrder } from "@/request/api/OrderApi";
+const workOrderTypeId = ref("");
+const contactPhone = ref("");
+const contactText = ref("");
+const isCallSuccess = ref(false); // 呼叫成功状态
+const workOrderId = ref(0); // 工单ID
+
+const handleCall = async () => {
+  if (!contactPhone.value.trim()) {
+    uni.showToast({
+      title: "请填写联系电话",
+      icon: "none",
+      duration: 2000,
+    });
+    return;
+  }
+
+  if (!contactText.value.trim()) {
+    uni.showToast({
+      title: "请填写意见内容",
+      icon: "none",
+      duration: 2000,
+    });
+    return;
+  }
+
+  sendCreateWorkOrder();
+};
+
+/// 创建工单
+const sendCreateWorkOrder = async () => {
+  try {
+    const res = await createWorkOrder({
+      contactName: contactText.value,
+      contactPhone: contactPhone.value,
+      workOrderTypeId: workOrderTypeId.value,
+    });
+
+    if (res.code === 0) {
+      // 保存工单ID
+      workOrderId.value = res.data?.id || "";
+
+      // 设置呼叫成功状态
+      isCallSuccess.value = true;
+
+      uni.showToast({
+        title: "工单创建成功",
+        icon: "success",
+        duration: 2000,
+      });
+    } else {
+      uni.showToast({
+        title: res.message || "创建工单失败",
+        icon: "none",
+        duration: 2000,
+      });
+    }
+  } catch (error) {
+    console.error("创建工单失败:", error);
+    uni.showToast({
+      title: "网络错误，请重试",
+      icon: "none",
+      duration: 2000,
+    });
+  }
+};
+
+// 查看工单
+const viewWorkOrder = () => {
+  console.log("查看工单:", workOrderId.value);
+  // 这里可以跳转到工单详情页面
+  uni.navigateTo({
+    url: `/pages/order/list?id=${workOrderId.value}`,
+  });
+};
+
+onMounted(() => {
+  nextTick(() => {
+    setTimeout(() => {
+      uni.$emit(SCROLL_TO_BOTTOM, true);
+    }, 200);
+  });
+});
+</script>
+
+<style scoped lang="scss">
+@import "./styles/index.scss";
+</style>

components/Feedback/styles/index.scss

@@ -0,0 +1,95 @@
+.create-service-wrapper {
+  padding: 6px 0 12px;
+}
+
+.order-header {
+  font-size: 14px;
+  font-weight: 500;
+  margin-bottom: 10px;
+  color: #333;
+}
+
+.order-content {
+  width: 100%;
+  box-sizing: border-box;
+  background-color: #fff;
+  padding: 12px;
+  border-radius: 8px;
+  box-shadow: 0 2px 4px rgba(0, 0, 0, 0.05);
+}
+
+.detail-item {
+  display: flex;
+  align-items: start;
+  margin-bottom: 12px;
+  font-size: 14px;
+  color: #333;
+}
+
+.detail-label {
+  width: 70px;
+  white-space: nowrap;
+}
+
+.detail-value {
+  font-size: 14px;
+  color: #333;
+}
+
+.detail-textarea {
+  width: 100%;
+  font-size: 14px;
+  color: #333;
+  border-radius: 4px;
+  border: 1px solid #ddd;
+  padding: 8px;
+}
+
+.detail-input {
+  border: none;
+  outline: none;
+  width: 100%;
+  font-size: 14px;
+  color: #333;
+  border-bottom: 1px solid #ddd;
+  padding-left: 8px;
+}
+
+.order-button {
+  width: 300px;
+  height: 42px;
+  color: #fff;
+  font-size: 14px;
+  font-weight: 600;
+  border-radius: 21px;
+  margin-top: 24px;
+  display: flex;
+  align-items: center;
+  justify-content: center;
+}
+
+.submit-button {
+  background: linear-gradient(90deg, #ff7e00, #ffba00);
+}
+
+.look-button {
+  background: linear-gradient(90deg, #0256ff, #00a6ff);
+}
+
+.footer-help {
+  margin-bottom: 12px;
+  display: flex;
+  align-items: center;
+  font-size: 14px;
+  color: #ed6a0c;
+}
+
+.help-icon {
+  width: 16px;
+  height: 14px;
+  margin-right: 5px;
+}
+
+.help-text {
+  margin-right: 5px;
+}

model/ChatModel.js

@@ -12,7 +12,8 @@ export const MessageType = {
 
 
 export const CompName = {
-	quickBookingCard: 'quickBookingCard',
-	createWorkOrderCard: 'createWorkOrderCard',
-	discoveryCard: 'discoveryCard',
-}
+  quickBookingCard: "quickBookingCard",
+  createWorkOrderCard: "createWorkOrderCard",
+  feedbackCard: "feedbackCard",
+  discoveryCard: "discoveryCard",
+};

pages/chat/ChatCardAI.vue

@@ -5,7 +5,8 @@
         <image
           v-if="isLoading"
           class="loading-img"
-          src="/static/msg_loading.svg"
+          src="/static/chat_msg_loading.gif"
+          mode="aspectFit"
         />
         <!-- <loading v-if="isLoading" /> -->
         <ChatMarkdown :key="textKey" :text="processedText" />
@@ -94,8 +95,8 @@ watch(
 }
 
 .loading-img {
-  margin-left: -4px;
-  width: 32px;
-  height: 32px;
+  margin-right: 8px;
+  width: 30px;
+  height: 25px;
 }
 </style>

pages/chat/ChatMainList.vue

@@ -61,6 +61,12 @@
                     item.toolCall.componentName === CompName.createWorkOrderCard
                   "
                 />
+                <Feedback
+                  v-else-if="
+                    item.toolCall.componentName === CompName.feedbackCard
+                  "
+                  :toolCall="item.toolCall"
+                />
                 <DetailCardCompontent
                   v-else-if="item.toolCall.componentName === ''"
                   :toolCall="item.toolCall"
@@ -148,6 +154,7 @@ import ActivityListComponent from "../module/banner/ActivityListComponent.vue";
 import RecommendPostsComponent from "../module/recommend/RecommendPostsComponent.vue";
 import AttachListComponent from "../module/attach/AttachListComponent.vue";
 import CreateServiceOrder from "@/components/CreateServiceOrder/index.vue";
+import Feedback from "@/components/Feedback/index.vue";
 import DetailCardCompontent from "../module/detail/DetailCardCompontent.vue";
 import { mainPageData } from "@/request/api/MainPageDataApi";
 import {
@@ -157,7 +164,9 @@ import {
 import WebSocketManager from "@/utils/WebSocketManager";
 import TypewriterManager from "@/utils/TypewriterManager";
 import { IdUtils } from "@/utils";
+import { useAppStore } from "@/store";
 
+const appStore = useAppStore();
 /// 导航栏相关
 const statusBarHeight = ref(20);
 /// 输入框组件引用
@@ -182,8 +191,6 @@ const chatMsgList = ref([]);
 /// 输入口的输入消息
 const inputMessage = ref("");
 
-/// 从个渠道获取如二维，没有的时候就返回首页的数据
-const sceneId = ref("");
 /// agentId 首页接口中获取
 const agentId = ref("1");
 /// 会话ID 历史数据接口中获取
@@ -383,7 +390,9 @@ const loadConversationMsgList = async () => {
 
 // 获取首页数据
 const getMainPageData = async () => {
-  const res = await mainPageData(sceneId.value);
+  /// 从个渠道获取如二维，没有的时候就返回首页的数据
+  const sceneId = appStore.sceneId || "";
+  const res = await mainPageData(sceneId);
   if (res.code === 0) {
     mainPageDataModel.value = res.data;
     agentId.value = res.data.agentId;

pages/chat/ChatQuickAccess.vue

@@ -58,8 +58,8 @@ const initData = () => {
     },
     {
       icon: "/static/quick/quick_icon_call.png",
-      title: "呼叫服务",
-      content: "加水、客房服务等",
+      title: "反馈意见",
+      content: "有意见告诉朵朵",
       type: "Command.createWorkOrder",
     },
   ];

pages/index/index.vue

@@ -11,15 +11,18 @@
     @close="handleCalendarClose"
     @select="handleDateSelect"
   />
-
-
 </template>
 
 <script setup>
 import { ref, onMounted, onUnmounted } from "vue";
 import ChatMainList from "../chat/ChatMainList.vue";
 import Calender from "@/components/Calender/index.vue";
+import { onLoad } from "@dcloudio/uni-app";
+import { GetWxMiniProgramUrlParam } from "@/utils/UrlParams";
 
+import { useAppStore } from "@/store";
+
+const appStore = useAppStore();
 
 const calendarVisible = ref(false);
 const selectedDate = ref("");
@@ -35,17 +38,28 @@ const handleDateSelect = (data) => {
   calendarVisible.value = false;
   console.log("选择的日期:", data.date);
   uni.$emit("selectCalendarDate", selectedDate.value); // 传回父组件
-
 };
 
 uni.$on("openCalendar", () => {
   calendarVisible.value = true;
 });
 
+const getWeixinMiniProgramParams = (e) => {
+  console.log("Params:", e);
+  if (e.q && e.q != "undefined") {
+    const qrUrl = decodeURIComponent(e.q); // 获取到二维码原始链接内容
+    const params = GetWxMiniProgramUrlParam(qrUrl);
+    appStore.setSceneId(params.sceneId);
+  }
+};
+
+onLoad((e) => {
+  getWeixinMiniProgramParams(e);
+});
+
 onUnmounted(() => {
   // uni.$off('openCalendar')
-})
-
+});
 </script>
 
 <style lang="scss" scoped>

store/modules/app.js

@@ -4,6 +4,7 @@ export const useAppStore = defineStore("app", {
   state() {
     return {
       title: "",
+      sceneId: "",
     };
   },
   getters: {},
@@ -12,6 +13,9 @@ export const useAppStore = defineStore("app", {
     setData(data) {
       this.title = data;
     },
+    setSceneId(data) {
+      this.sceneId = data;
+    },
   },
 
   unistorage: true,

uni_modules/zero-markdown-view/components/zero-markdown-view/zero-markdown-view.vue

@@ -94,15 +94,15 @@ export default {
             const fontFamily = this.fontFamily
 			let zeroStyle = {
 				p: `
-				margin:6px 0;
+				margin:4px 0;
 				font-size: 15px;
 				line-height:1.65;
                 font-family: ${fontFamily};
 				`,
 				// 一级标题
 				h1: `
-				margin:6px 0;
-				font-size: 24px;
+				margin:4px 0;
+				font-size: 20px;
 				text-align: center;
 				font-weight: bold;
 				color: ${themeColor};
@@ -115,8 +115,8 @@ export default {
 				`,
 				// 二级标题
 				h2: `
-				margin:6px 0;
-				font-size: 20px;
+				margin:4px 0;
+				font-size: 18px;
 				text-align:center;
 				color:${themeColor};
                 font-family: ${fontFamily};
@@ -126,8 +126,8 @@ export default {
 				`,
 				// 三级标题
 				h3: `
-				margin:6px 0;
-				font-size: 18px;
+				margin:4px 0;
+				font-size: 16px;
 				color: ${themeColor};
                 font-family: ${fontFamily};
 				padding-left:10px;
@@ -135,7 +135,7 @@ export default {
 				`,
 				// 引用
 				blockquote: `
-				margin:6px 0;
+				margin:4px 0;
 				font-size:15px;
                 font-family: ${fontFamily};
 				color: #777777;
@@ -144,7 +144,7 @@ export default {
 				 `,
 				// 列表
 				ul: `
-				margin: 6px 0;
+				margin: 4px 0;
 				color: #555;
 				`,
 				li: `
@@ -208,7 +208,7 @@ export default {
 			const fontFamily = this.fontFamily
 			let zeroStyle = {
 				p: `
-                margin:6px 0;
+                margin:4px 0;
 				font-size: 15px;
                 line-height:1.55;
                 font-family: ${fontFamily};

utils/UrlParams.js

@@ -0,0 +1,17 @@
+export function GetWxMiniProgramUrlParam(url) {
+  let theRequest = {};
+  if(url.indexOf("#") != -1){
+	  const str=url.split("#")[1];
+	  const strs=str.split("&");
+	  for (let i = 0; i < strs.length; i++) {
+	  	theRequest[strs[i].split("=")[0]] = decodeURI(strs[i].split("=")[1]);
+	  }
+  }else if(url.indexOf("?") != -1){
+	  const str=url.split("?")[1];
+	  const strs=str.split("&");
+	  for (let i = 0; i < strs.length; i++) {
+	  	theRequest[strs[i].split("=")[0]] = decodeURI(strs[i].split("=")[1]);
+	  }
+  }
+  return theRequest;
+}